Grievance Committee

Introduction

Grievance Redressal Policy at IIEBM aims at encouraging its employees and students to voice their complaints in a constructive way. It also encourages feedback and suggestions from staff and students as stakeholders so that a proactive approach helps in resolving hindrances in the operations on campus. IIEBM employs a fair grievance procedure which helps to minimize and avoid conflicts by having constituted the Grievance Committee. Grievance Committee has been established to provide a formal channel of communication to voice concerns. It comprises of Director, who is the Ex-officio member, while Faculty in Charge and non-teaching staff members are nominated by the Director. Student’s grievance committee comprises in addition to Director, Faculty in Charge, non-teaching staff members, and the student’s council members as representatives of the students.

Staff Grievance Committee Functions

• Providing a communication channel to the staff members to express their grievances.
• Making channels of communication available for the Staff members such as Emails to be sent to secretary of committee and/or registering grievances in the register kept in the administration department.
• Imparting a degree of objectivity and fair play in the consideration of such grievances.
• Ensuring prompt consideration and decision thereon by ensuring smooth functioning of the committee.
• Proper feedback mechanism is maintained so that all the employees are made aware about the status of their complaints registered and have faith in the committee.
• Encouraging participative governance where staff are free to put forward their suggestions and have an open discussion on them.
• The secretary also plans and executes various recreational and welfare activities for the staff to ensure a healthy work environment.
• The Staff Grievance committee is constituted for duration of 3 years.

Staff Grievance Committee Members (2023-24)

Frequency of Meetings

Bi annual meetings preferably once every semester.

Required Quorum for Meeting

Minimum two-third members are required to be present to take forward the proceedings of the meeting.

Students Grievance Committee Functions

• Providing a forum for the students to express their grievance relating to all their academic / non - academic matters.
• Imparting a degree of objectivity and fair play in the consideration of such grievances.
• Ensuring a prompt consideration and decision thereon.
• Encouraging participative governance where students are free to put forward their suggestions before management and have an open discussion on them.

Student Grievance Committee Members (2023-24)

Frequency of Meeting

• The tenure of the committee is one year, and such committee is IIEBM d at the beginning of every academic year.
• The committee meets twice in an academic year. However, the Chairperson / Secretary of the committee may call upon additional meetings if need arises.

Quorum required for Grievance Committee Meeting

Two third members from management and two third student members are required to be present for taking forward the proceedings of the meeting.